Frequently Asked Questions: Air Sterilizers

There are so many ionizers and hybrid ionizer products on the market – what’s special about the MedKlinn Air Sterilizer?
How does the MedKlinn Air Sterilizer work?
Where do I place the Indoor Air Sterilizer?
How do I know if the unit is working or not?
How long should I leave the unit running?
Should I move it from room to room?
How do I clean the unit?
Do I need to do any other cleaning?
Is it safe to leave the Indoor Air Sterilizer switched on when I am away on vacation?
Can you have too many negative ions?
I am a user of the Haven (old model) and Asens/Asens Premium. I can detect a metallic smell from the Haven and Asens/Asens Premium
   but the metallic smell from the Asens/Asens Premium is not as strong as the Haven. Is the Asens/Asens Premium not as effective as
   compared to the Haven?



There are so many ionizers and hybrid ionizer products on the market – what’s special about yours?

There is incontrovertible evidence that negative ions have many benefits, from cleaning and detoxifying indoor air, removing offensive odours and tobacco smoke, to direct health benefits. However, for these to effects to take place, there must be enough negative ions generated by an ionizer to make these happen.

My husband and I purchased a intermediate terrace house in PJ. It was originally designed by the British with an air-well in the center of the house. Since the air-well had been sealed, the rooms in the house had no fresh air. I was very upset at the staleness of the air and even tried persuading my hubbie to find us another home. He then decided to try purchasing a Med Klinn unit. The manufacturer claimed it made the air around it fresh. Within 10 hours or running it, the air in our rooms were fresher than the air outside the house. We decided to keep the house. I will highly recommend it to anyone

The stand-out features of the MedKlinn Air Sterilizer against other ionizers are:
Driven by the latest technology - CerafusionTM Technology;
Generates massive amounts of negative ions;
Designed for continuous 24/hour, 365/day operation;
Minimal maintenance, with no filters to clean or replace (Not applicable for Asens Premium), or ionizer needles to replace;
Extremely economical to run, even on a continuous basis (electricity cost is approx. US$0.03/day);
Virtually silent operation;
Does not create the dreaded ‘blackwall’ effect of depositing soot on furnishings or walls;
Designed to continue generating negative ions for many years.

Many of the ionizers on the market have some of these features, but no one ionizer has combined them all, except the MedKlinn Air Sterilizer.



How does the MedKlinn Air Sterilizer work?

The MedKlinn Air Sterilizer generates massive amounts of beneficial negative ions by a process called “CerafusionTM echnology”. The CerafusionTM Technology, a patented technology is designed to bring nature back into your living space - and thus enhance your life. The key lies in its ability to produce massive amounts of ions - which it achieves when a high voltage is driven through the CerafusionTM module, a fusion of ceramic / silica and special metal alloys. The high optimal energy passing through the inner electrode to the outer star-studded surface of the module induces massive ionization. This process is further enhanced by state of the art electronic engineering to maintain precise modulation of ionization power.

These high-energy electrons in turn dissociate oxygen molecules into highly unstable, extremely reactive oxygen atoms, and we call these activated oxygen atoms “negative ions”. It is these negative ions that react with pollutants and odours to convert them into harmless by-products such as carbon dioxide and water; bind onto the cell walls of germs and kill them; cause dust particles to clump together and fall to the floor; and confer health benefits to humans.



Where do I place the unit?

This depends on what you want the negative ions to achieve in a room. If it is to clean the air of dust, pollutants, germs or odours, it may be left in any convenient location within the room. These effects will be achieved faster if the unit is placed under or next to a source of air circulation such as a fan or an air conditioner – the air current will then help to disperse the negative ions much quicker throughout the room.



How do I know if the unit is working or not?

For Asens and Asens Premium
When the unit is switched on, a red light should be lit at the “POWER” button. Next, press the “POWER” button – by default, the blue LED light will be displayed at LOW mode.

You should hear a slight hissing sound coming out from the unit. This “hissing” sound is due to the ionization process of the Cerafusion™ Technology. At Low setting, the pause between the hissing sound is longer and becomes shorter as the setting moves to MID and then HI.

If the LED light is still unlit, place the unit near to your ear and check if there is any hissing sound. If there is, then the unit is working, and the LED light has fused. This is of no consequence and the unit will continue to function normally.

If however, neither the LED light nor the hissing sound is apparent, contact your authorized MedKlinn Service Centre to have the Asens/Asens Premium serviced.



How long should I leave the unit running?

The MedKlinn Indoor Air Sterilizer is designed to be working 24 hours/day, 365 days/year. The device is meant to be left on all the time so that it can continuously clean your indoor air around the clock. This means that your indoor air is being cleaned and refreshed throughout the day and night, reducing the dangers of air pollutants, airborne germs and dust particles to you and your family.



Should I move it from room to room?

It is highly recommended that the Air Sterilizer is kept in one room all the time. This will allow continuous cleaning of the air within that room and ensure that the air inside is always clean and fresh. Moving the unit from room to room will prevent this round the clock cleaning.

Children are the ones most vulnerable to polluted air, and many studies have shown that exposure to airborne pollutants and toxic gases can result in serious respiratory diseases, and even cancer. Therefore, the first room for the MedKlinn Air Sterilizer should be the children’s bedroom, since a large proportion of their time is spent there.



How do I clean the unit?

The MedKlinn Air Sterilizer has been designed for your convenience. Therefore, there is no routine or regular maintenance required.

For Asens, Asens Premium, Asens Auto & Autoplus
There are no filters to clean or replace, except for the fan filter in the ASENS Premium (see below).
There may be some staining around the ventilation slots after a while. This is due to evaporation of water and accumulation of fine dust around the slots. To remove the stains, wipe gently with a slightly damp cloth.
Ensure that the ventilation slots are not clogged with dust or dirt.
The MedKlinn Asens/Asens Premium is primarily designed for use in homes and offices. In such situations, no routine servicing is required. However, over time, and if the Asens/Asens Premium is used in smoky or oily environments such as smoking rooms or kitchens, the device may be coated with debris and its effectiveness may deteriorate. Should this happen, the Asens/Asens Premium should be returned for servicing. There will be a servicing fee for cleaning the affected unit.

RECOMMENDATION:
It is recommended to send in the device for general cleaning service every year to optimize the effectiveness of the device.

For Asens Premium only
Washing the fan filter - The fan filter is specially designed to protect and slow down the accumulation of dust and dirt in the fan.

To maintain optimum performance of the device, it is recommended that the fan filter be regularly checked and cleaned to remove any accumulated dust and dirt. Before removing fan filter, please unplug the power cord, and never handle the plug with wet hands.

For Versa
It is recommended to clean the cartridge periodically by using a used toothbrush to remove any dust or debris to optimize its effectiveness. If the cartridge is very dirty, greasy or sticky, it is recommended to use Autosol to clean it. Cartridge must be replaced between 1 to 1.5 years*.

*Subject to the actual pollutation level.



I need to do any other cleaning?

You may notice that after the MedKlinn Air Sterilizer has been turned on in a room for a few days that the floor is dustier. This indicates that the negative ions have caused dust particles normally suspended in the air to clump together and fall to the ground. This removes harmful and allergy-causing particles from the air so that they can no longer be breathed into the lungs and cause harm. Continue with your usual vacuuming or mopping to remove the dust from the floor.



Is it safe to leave the Indoor Air Sterilizer switched on when I am away on vacation?

It is perfectly safe to leave the Indoor Air Sterilizer running even when the house is empty. In fact, leaving the unit on will ensure that the indoor air is kept clean and fresh, and also prevent fungal growth and musty smells developing. Just ensure that the ventilation slots of the unit are not covered so that excessive heat will not build up.



Can you have too many negative ions?

Studies on positive and negative air ions date back to the 1930s. Whilst many studies have shown conclusively that humans can suffer from excessive positive air ions in the environment, there have been no studies that have shown any ill effects with negative ions.

On the contrary, it would seem that the more negative ions there are in the air, the greater the health benefits to man. Humans benefit not only from the air cleaning effects of negative ions, but more and more studies point to direct beneficial effects of negative ions on human physiology and metabolism.

On the flip side, scientists in Germany in 1997(1) deprived laboratory mice and rats of both negative and positive ions in experimental cages. They found that prolonged deficiency of these ions lead to accelerated death of the animals. When the dead animals were examined, the findings strongly suggested that death was related to disturbances in hormonal regulation and pituitary gland insufficiency.

In an earlier experiment by Russian researchers in 1996(2), rats were subjected to acute stress by immobilization in narrow tubes for one hour. It was found that those rats that had been prepared by exposure to an ionizer in the week prior to the experiment were protected from the physiological changes induced by immobilization found in the untreated rats.

Both these experiments lend credence to the often anecdotal claims of beneficial effects of negative ions on health.
Z Naturforsch [C]. 1997 May-Jun;52(5-6):396-404. Is atmospheric superoxide vitally necessary? Accelerated death of animals in a quasi-neutral electric atmosphere. Goldstein N
Zh Vyssh Nerv Deiat Im I P Pavlova. 1996 May-Jun;46(3):564-70. The prophylactic effect of negatively charged air ions in acute stress in rats with different typological behavioral characteristics Livanova LM



I am a user of the Haven (old model) and Asens/Asens Premium. I can detect a metallic smell from the Haven and Asens/Asens Premium but the metallic smell from the Asens/Asens Premium is not as strong as the Haven. Is the Asens/Asens Premium not as effective as compared to the Haven?


No, smell should not be used to determine the effectiveness of the device. Smell is very subjective and can vary from one location to another and at different times.

The metallic smell which is due to the oxidation process may seem less in the Asens/Asens Premium as it has been reduced in accordance with the request from many customers. However, the effectiveness has been maintained through the use of the lates technology – the CerafusionTM Technology. The Haven and Asens/Asens Premium have been tested scientifically to show that the effectiveness of both models is comparable in terms of negative ion production.

A rough indication to determine if the device is operating is to detect hissing sounds from the unit. Place the unit next to your ear to detect the hissing sounds. The hissing sound is due to the ionization process of the CerafusionTM Technology. At LOW setting, the pause between the hissing sounds is longer and becomes shorter as the setting moves to MID and then HI.

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